Overview

Learn about what channels, providers and oganizations are

Channels:

Novu lets you send notifications across different communication mediums, including emails, in-app messages, push notifications, SMS, and chat. Each of these five communication mediums is referred to as a notification ‘channel’.

There are five channels in Novu

Providers:

Providers are what allow us to handle message delivery over multiple channels. Of the five notification channels that Novu currently supports, each channel except the ‘in-app’ channel has multiple providers.

The in-app channel only has one provider (the default Novu provider).

All the remaining channels have multiple providers.

Organizations:

Organizations enable you to segregate notifications across multiple products that you may have. You can use Novu to send notifications across multiple apps and can create organizations.

Organizations enable you to segregate notifications across multiple products that you may have.

Credentials are saved per instance of the active integrations of a provider. In case of more than one active provider of the same type, If integrationIdentifier is not sent in this API, then the most recently created provider will be used to update the credentials.