You can use the Telnyx provider to send transactional emails to your customers using the Novu Platform with a single API to create multi-channel experiences.

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Getting Started

To use the Telnyx provider in the SMS channel, you will need to create a Telnyx account and add your API key to the Telnyx integration on the Novu platform.

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Finding the API Key

To find your Telnyx API key:
  • Log into your Telnyx account.
  • Navigate to Account Setting.
  • Then go to Keys & Credentials.
  • You can copy the API key from there.
  • Alternatively, you can create an API key by tapping on the Create API Key button.
Before copying it, make sure its status is showing active.

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Finding the Message Profile ID

To get your Message profile ID:
  • Navigate to Messaging to find the profiles.
  • Make sure you created a Telnyx Messaging Profile previously. Learn more here.
  • Go to the active Messaging Profile.
  • Copy the profile ID.

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Making sure that the From address is valid

A valid from address must be a valid phone number in +E.164 format, a short code, or an alphanumeric sender ID associated with the sending messaging profile. Alphanumeric sender IDs must be between 1 and 11 characters long, and can only contain ASCII letters, numbers, and spaces. They must contain at least one letter.

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Creating a Telnyx integration with Novu

  • Visit the Integrations page on the Novu.
  • Click the “Add a provider” button.
  • Locate Telnyx and click on the Connect button.
  • Enter your Telnyx API Key.
  • Fill in the Message profile ID field.
  • Enter the Valid From address.
  • Click on the Disabled button and mark it as Active.
  • Click on the Save button.
  • You should now be able to send notifications using Telnyx in Novu.